bdd44 Privacy Policy

1. Introduction

bdd44 ("we", "us", "our", or the "Company") operates the online gaming platform accessible at https://bdd44.bet (the "Platform"). We are committed to protecting and respecting the privacy of all persons who access or use the Platform. This Privacy Policy sets out the basis on which we collect, process, store, and share personal data in connection with the Platform and the services we offer through it.

Please read this Privacy Policy carefully before registering an account or using the Platform. By registering for a bdd44 account, depositing funds, placing bets, or otherwise using the Platform in any way, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which are incorporated herein by reference. Capitalised terms used but not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions. We may update this Privacy Policy from time to time; please check this page periodically for the most current version.

2. Information We Collect

We collect personal data from you in a number of different ways when you interact with the bdd44 Platform. The categories of personal data we collect, the specific data points within each category, and the reason we collect each type are summarised in the table below:

We collect personal data directly from you when you register an account, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion. We also collect certain technical data automatically when you visit and use the Platform, through the use of cookies and server-side logging technologies described further in Section 7 of this policy.

3. How We Use Your Information

We use the personal data we collect about you for the following purposes. For each purpose, we have identified the lawful basis on which we rely under applicable data protection law, as detailed in Section 4 of this policy:

• To create and manage your bdd44 player account, including verifying your identity and eligibility to use the Platform in accordance with our 21+ age restriction policy and KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records as required by applicable anti-money laundering regulations.
• To deliver, maintain, and improve the bdd44 Platform, including diagnosing and fixing technical issues, optimising page load performance, and developing new features and game categories based on player usage patterns.
• To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, and other prohibited activities as defined in our Terms & Conditions, and to take appropriate enforcement action where such activity is identified.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns of play that may indicate problem gambling behaviour, and to proactively contact you with responsible gaming information, deposit limit suggestions, or time-out recommendations where appropriate.
• To send you transactional communications relating to your bdd44 account, including deposit confirmations, withdrawal notifications, security alerts, and important policy updates. We may also send you promotional communications about bonuses, new games, cricket betting opportunities, and platform news if you have opted in to receive such communications.
• To comply with our legal and regulatory obligations, including responding to court orders, requests from law enforcement authorities, and obligations under applicable anti-money laundering and counter-terrorism financing laws.

4. Legal Basis for Processing

Under applicable data protection law, we must have a lawful basis for each of the processing activities described in Section 3 above. The lawful bases on which bdd44 relies are as follows:

• Contractual necessity: Processing that is necessary for the performance of our contract with you — specifically, account creation and management, payment processing, game delivery, and customer support. Without this processing, we cannot provide the bdd44 service to you.
• Legal obligation: Processing that is required for bdd44 to comply with a legal obligation, including KYC and identity verification obligations, anti-money laundering record-keeping requirements, and responding to lawful requests from regulatory authorities.
• Legitimate interests: Processing for purposes that are in bdd44's legitimate business interests, where those interests are not outweighed by your rights and interests — specifically, fraud detection and prevention, platform security monitoring, responsible gaming monitoring, and service analytics. We have assessed that our legitimate interests in carrying out these activities are proportionate and do not unduly prejudice your privacy rights.
• Consent: Where we send you optional promotional communications (such as bonus offers, new game notifications, or BPL cricket betting promotions), we do so on the basis of your consent. You may withdraw your consent to receive promotional communications at any time by contacting us at [email protected] or by following the unsubscribe instructions included in any marketing message.

5. Disclosure of Your Information

bdd44 does not sell your personal data to third parties. We share your personal data only in the specific, limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment service providers: We share financial transaction data with your chosen payment service provider (bKash, Nagad, Rocket, Upay, or other supported providers) solely for the purpose of processing your deposits and withdrawals. These providers process your data under their own privacy policies and are independently responsible for their data handling practices.
• Game content providers: We share session and wagering data with our licensed game suppliers (including Pragmatic Play, Evolution Gaming, Spribe, and other providers whose games appear on the Platform) to the extent necessary to deliver their games, record game outcomes, and calculate winnings accurately. These providers operate under strict data processing agreements with bdd44.
• Technology and infrastructure partners: We share technical data with the cloud hosting, cybersecurity, and analytics service providers that support the operation of the bdd44 Platform. All such providers are contractually bound to use your data only for the specific services they provide to bdd44 and are prohibited from using it for their own commercial purposes.
• Law enforcement and regulatory authorities: We will disclose your personal data to police, financial intelligence units, courts, or other competent authorities where we are required to do so by applicable law, by a court order, or where we have a good-faith belief that such disclosure is necessary to prevent or investigate a serious crime, including money laundering or fraud.
• Business transfers: In the event that bdd44 or its business operations are acquired by, merged with, or transferred to another entity, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered account holders of any such transaction via the contact details held on their account, and the acquiring entity will be required to honour the terms of this Privacy Policy with respect to data already collected.

Aside from the disclosures described above, bdd44 will not share, rent, sell, or otherwise transfer your personal data to any third party without your explicit prior consent. Where we share your data with third-party processors, we ensure that appropriate contractual protections are in place, including data processing agreements that bind those processors to confidentiality obligations and restrict their use of your data to the purpose for which it was shared.

6. Payment Data and Financial Information

bdd44 processes payment transactions in Bangladeshi Taka (BDT) via mobile financial services including bKash, Nagad, and Rocket. When you make a deposit or withdrawal, the transaction is processed by the relevant payment service provider using their own secure infrastructure. bdd44 does not store your full mobile banking PIN, bKash wallet PIN, or any equivalent authentication credential on our servers. We retain only the minimum payment identifiers necessary to reconcile transactions, handle disputes, and comply with financial record-keeping obligations — specifically, your registered mobile wallet number and transaction reference codes.

All financial records associated with your bdd44 account are retained for a minimum period of 5 years following the closure of your account, as required by applicable financial regulations. During this retention period, these records may be accessed by bdd44's compliance and finance teams for audit, dispute resolution, and regulatory reporting purposes. After the mandatory retention period has elapsed, financial records are securely deleted or anonymised in accordance with our data destruction policy.

7. Cookies and Tracking Technologies

bdd44 uses cookies and similar tracking technologies on the Platform to ensure essential functionality, improve platform performance, and analyse usage patterns. A cookie is a small text file placed on your device by the Platform when you visit it. The following categories of cookies are used on the bdd44 Platform:

• Essential cookies: These cookies are strictly necessary for the Platform to function. They enable core features such as maintaining your login session, remembering your account preferences, and ensuring secure navigation between pages. You cannot opt out of essential cookies without disabling the Platform entirely.
• Performance and analytics cookies: These cookies collect aggregated, anonymised information about how visitors use the Platform — for example, which pages are visited most frequently, how long users spend on each page, and which features generate the most engagement. This data is used to improve the Platform and is not linked to individual user identities.
• Functional cookies: These cookies remember choices you make on the Platform — such as your preferred language setting — and provide enhanced, personalised features. They do not track your activity on external websites.
• Security cookies: These cookies are used by our fraud detection and platform security systems to identify unusual login patterns, detect account takeover attempts, and flag suspicious activity. They are strictly necessary for maintaining the security of the Platform and cannot be disabled.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain categories of cookies may affect the functionality of the bdd44 Platform and may prevent you from accessing certain features or keeping your account logged in between sessions.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or for as long as we are required to do so by applicable law. The following retention schedule applies to the main categories of personal data we hold:

Account data (name, contact details, identity documents): Retained for the duration of your account's active status plus 5 years following permanent account closure. Financial transaction records: Retained for a minimum of 5 years from the date of the transaction. Technical logs (IP addresses, session data): Retained for up to 12 months. Communications records (support tickets, emails): Retained for 3 years from the date of the last communication. Responsible gaming records (deposit limit settings, self-exclusion records): Retained for the duration of the account plus 5 years to allow for audit and compliance verification.

9. Data Security

bdd44 takes the security of your personal data seriously and implements a comprehensive range of technical and organisational security measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS encryption on all data transmissions between your device and the bdd44 Platform, ensuring that data in transit cannot be intercepted by third parties.
• Encryption of sensitive personal data at rest, including identity documents, financial records, and account credentials, using AES-256 or equivalent industry-standard encryption algorithms.
• Role-based access controls that restrict access to personal data on a strict need-to-know basis, ensuring that only authorised bdd44 personnel with a legitimate business need can access specific categories of personal data.
• Regular penetration testing, vulnerability assessments, and security audits conducted by independent cybersecurity professionals to identify and remediate weaknesses in the Platform's security architecture before they can be exploited.

Notwithstanding these measures, no method of data transmission over the internet or method of electronic storage is completely secure. While we take every reasonable step to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdd44 will notify you without undue delay via the contact details registered on your account.

10. Your Rights

Subject to applicable data protection law, you have the following rights with respect to the personal data bdd44 holds about you. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a clear description of your request. We will respond to all rights requests within a reasonable timeframe and in any event within 30 days of receipt:

• Right of access: You have the right to request a copy of all personal data bdd44 holds about you, together with information about how it is used and with whom it is shared. We will provide this information in a commonly used, machine-readable format where technically feasible.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action correction requests promptly, and in any event within 30 days of the verified request.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. This right is subject to our legal obligation to retain certain data for the mandatory retention periods described in Section 8.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we are investigating a dispute about the accuracy of your data, or where you have objected to processing based on our legitimate interests and we are assessing whether those interests override your rights.
• Right to data portability: Where our processing of your data is based on your consent or on contractual necessity, and the processing is carried out by automated means, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that we transmit that data directly to another controller where technically feasible.
• Right to withdraw consent: Where our processing of your data is based on your consent (for example, for promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.

Please note that some of these rights are not absolute and are subject to conditions and exemptions under applicable law. For example, we may be unable to delete your data where we are required to retain it by law, or where deletion would prejudice our ability to defend a legal claim. We will always explain the reason if we are unable to fulfil a rights request in full.

11. Children's Privacy

The bdd44 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you are under 21 years of age, you are not permitted to register an account on or use the bdd44 Platform in any way, and you must not submit any personal data to us.

If bdd44 becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe that your child has submitted personal data to bdd44 without your knowledge, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12. Third-Party Links

The bdd44 Platform may contain references to third-party game providers and payment services. When you interact with a third-party service provider's interface — for example, when launching a live casino game provided by Evolution Gaming or Ezugi — that provider may collect and process data about your game session under their own privacy policy. bdd44 is not responsible for the privacy practices of third-party service providers. We encourage you to read the privacy policies of any third-party providers whose services you access through or in connection with the bdd44 Platform.

13. International Data Transfers

bdd44 primarily stores and processes data within secure data centres serving the Asia-Pacific region. However, some of our third-party technology and infrastructure partners — including cloud hosting providers, cybersecurity monitoring services, and game content delivery networks — may process data in jurisdictions outside Bangladesh. Where such international data transfers occur, bdd44 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that impose equivalent data protection obligations on the receiving party.

If you would like further information about the international transfers of your personal data and the safeguards in place, please contact us at [email protected] and we will provide you with the relevant details as soon as reasonably practicable.

14. Changes to This Policy

bdd44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the bdd44 Platform. When we make material changes to this Privacy Policy, we will notify registered account holders via SMS to their registered mobile number and will post a prominent notice on the Platform for a period of at least 30 days following the change.

The revised Privacy Policy will be published on this page with an updated effective date. Your continued use of the bdd44 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the revised Privacy Policy, you must stop using the Platform and may request account closure by contacting [email protected].

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which bdd44 processes your personal data, please contact our data protection team. We are committed to resolving all privacy-related queries promptly, professionally, and in good faith. Our support team is available 24 hours a day, 7 days a week.

Data Protection Contact: [email protected]